Getting your test results
When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.
Test results arrive electronically to the practice each day and are checked by the clinicians. If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- Results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
- in your SystmOnline account
- by requesting them via our online triage system
- phone or visit us between 10am to 4pm and we will tell you what the results are
- Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.
Why have I been asked to have a repeat test?
If a doctor asks you to have a repeat test, it is usually because:
- The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
- The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.
Questions about your results
If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.
Tests not carried out by the Practice
Please note that the results of tests carried out during hospital visits are not normally sent to the practice.
Please contact the provider where you had your test.
Non-urgent advice: Queen Elizabeth Hospital
Queen Elizabeth Hospital,
Gayton Road,
King’s Lynn,
PE30 4ET
Website: www.qehkl.nhs.uk
Telephone: 01553 613613
Alternatively you can contact the ward or department where you had your test directly.
Non-urgent advice: Norfolk and Norwich University Hospital
Colney Lane,
Norwich,
Norfolk,
NR4 7UY
Website: www.nnuh.nhs.uk
Telephone: 01603 286 286
Alternatively you can contact the ward or department where you had your test directly.
Non-urgent advice: Addenbrooke’s Hospital
Hills Road,
Cambridge,
Cambridgeshire,
CB2 0QQ
Website: www.cuh.nhs.uk/addenbrookes-hospital
Telephone: 01223 245151
Alternatively you can contact the ward or department where you had your test directly.