What if I need a prescription?
We are able to dispense to all patients living more than 1 mile from the centre of Downham. Patients living within 1 mile of the centre need to take their prescriptions to a local chemist. We stock most common medication and are able to obtain other medication within 24 hours.
How do I get a prescription?
Repeat prescriptions are requested by ticking the desired medication on the part of the prescription print out. This should be placed in the red box in the foyer, handed in at the dispensary, posted or faxed to the surgery. Except for exceptional cases, we do not accept telephone requests due to the high risk of errors.
Please allow 3 working days (Monday to Friday) to process your request.
Prescriptions can be sent to the chemist of your choice by prior arrangement.
Please allow 4 working days (Monday to Friday) for pharmacy prescriptions.
PLEASE DO NOT COME AND COLLECT EARLIER AS YOUR PRESCRIPTION WILL NOT BE READY.
Ordering prescriptions online.
If you are ordering your prescription online, please allow 3-4 working days to be processed. If you require a more urgent prescription, we kindly request you do not use this service and instead speak to our dispensary. Again, please note we're unable to take prescriptions over the phone.